Terms and Conditions

1. Introduction

Welcome to Romeo Stellar. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

2. Definitions

"Company", "we", "us", or "our" refers to Romeo Stellar.
"Website" refers to romeostellar.com.
"Products" refers to items offered for sale on our Website.
"Customer", "you", or "your" refers to the person accessing our Website or placing an order.

3. Products and Pricing

All Products are subject to availability. We reserve the right to discontinue any Product at any time.

Prices for our Products are subject to change without notice. We shall not be liable to you or any third party for any price changes.

We have made every effort to display as accurately as possible the colors and features of our Products. We cannot guarantee that your computer monitor's display of any color will be accurate.

4. Orders and Payment

When you place an order, you are making an offer to purchase. We reserve the right to refuse or cancel your order for any reason, including but not limited to Product availability, errors in Product or pricing information, or problems identified by our fraud prevention team.

Payment must be made at the time of placing your order. We accept various payment methods as indicated on our Website.

5. Shipping and Delivery

Shipping costs and delivery times vary depending on your location and the shipping method selected. Estimated delivery times are provided at checkout but are not guaranteed.

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

6. Returns and Refunds

You may return Products within 30 days of delivery for a full refund, provided the Products are in their original condition and packaging.

To initiate a return, please contact our customer service team.

Refunds will be processed using the original payment method within 14 business days of receiving the returned Products.

7. Product Warranty

Our Celestial Tritan Tumbler comes with a lifetime warranty against manufacturing defects. This warranty does not cover damage resulting from misuse, accidents, or normal wear and tear.

To make a warranty claim, please contact our customer service team with proof of purchase.

8. Intellectual Property

All content on our Website, including text, graphics, logos, images, and software, is the property of Romeo Stellar and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our Website without our express written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Romeo Stellar shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of our Website or Products.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our Website. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: 123 Stellar Avenue, Kuala Lumpur, 50450, Malaysia